{"@context":"https://schema.org","@type":"DefinedTerm","identifier":"governance.service-level-agreement","name":"Service-level agreement","alternateName":["SLA"],"description":"A contract or schedule defining service targets, measurements and remedies.","disambiguatingDescription":"Here “Service-level agreement” means: A contract or schedule defining service targets, measurements and remedies.","url":"https://pitch.dog/startupwords/terms/service-level-agreement/","inDefinedTermSet":"https://pitch.dog/startupwords/","edition_status":"research-preview","family_version":"0.18.0","machine_readable_notice":"Definitions are educational reference material. Context, jurisdiction and professional practice may change the correct interpretation."}