{"@context":"https://schema.org","@type":"DefinedTerm","identifier":"product.journey-map","name":"Journey map","alternateName":["customer journey map"],"description":"A visual account of a person's experience across stages, touchpoints, actions and emotions.","disambiguatingDescription":"Here “Journey map” means: A visual account of a person's experience across stages, touchpoints, actions and emotions.","url":"https://pitch.dog/startupwords/terms/journey-map/","inDefinedTermSet":"https://pitch.dog/startupwords/","edition_status":"research-preview","family_version":"0.18.0","machine_readable_notice":"Definitions are educational reference material. Context, jurisdiction and professional practice may change the correct interpretation."}