{"@context":"https://schema.org","@type":"DefinedTerm","identifier":"revenue.customer-success-manager","name":"Customer success manager","alternateName":["CSM"],"description":"A role responsible for customer adoption, value, health, renewal and expansion coordination.","disambiguatingDescription":"Here “Customer success manager” means: A role responsible for customer adoption, value, health, renewal and expansion coordination.","url":"https://pitch.dog/startupwords/terms/customer-success-manager/","inDefinedTermSet":"https://pitch.dog/startupwords/","edition_status":"research-preview","family_version":"0.18.0","machine_readable_notice":"Definitions are educational reference material. Context, jurisdiction and professional practice may change the correct interpretation."}