{"@context":"https://schema.org","@type":"DefinedTerm","identifier":"revenue.voice-of-customer","name":"Voice of customer","alternateName":["VoC"],"description":"Systematic collection and use of customer needs, feedback and experience.","disambiguatingDescription":"Here “Voice of customer” means: Systematic collection and use of customer needs, feedback and experience.","url":"https://pitch.dog/startupwords/terms/voice-of-customer/","inDefinedTermSet":"https://pitch.dog/startupwords/","edition_status":"research-preview","family_version":"0.18.0","machine_readable_notice":"Definitions are educational reference material. Context, jurisdiction and professional practice may change the correct interpretation."}