OKRs, KPIs & performance goals · Working
Balanced scorecard
Also called: BSC
ELI5
A management framework tracking performance across financial and non-financial perspectives.
Used in conversation
“The number is useful only if everyone calculates balanced scorecard the same way.”
Pitch context
You will see “Balanced scorecard” in organisation plans, workforce reviews, change programmes and people reports when the discussion reaches okrs, kpis & performance goals.
Why it matters: In okrs, kpis & performance goals, the definition can change who is affected, accountable, protected or entitled to act.
Caution
Employment law and workplace practice vary by jurisdiction and agreement.
Sources & evidence · 8
Direct term-level sources and supporting source families.
- U.S. Bureau of Labor Statistics — Productivity programmeDirect source · primary · checked 2026-08-16
- OECD — G20/OECD Principles of Corporate Governance 2023Direct source · institutional · checked 2026-08-16
- Strategyzer — Business Model Canvas resourcesSupporting source family · practitioner · checked 2026-08-16
- Strategyzer — Value Proposition Canvas resourcesSupporting source family · practitioner · checked 2026-08-16
- LEANSTACK — Lean CanvasSupporting source family · practitioner · checked 2026-08-16
- U.S. Department of Justice Antitrust Division — Herfindahl-Hirschman IndexSupporting source family · primary · checked 2026-08-16
- U.S. Census Bureau — Business and economy dataSupporting source family · primary · checked 2026-08-16
- U.S. Bureau of Labor Statistics — BLS GlossarySupporting source family · primary · checked 2026-08-16