Lean, quality improvement & root cause · Core

CAPA

Also called: corrective and preventive action

ELI5

A controlled system for corrective and preventive action.

Used in conversation

“The operating model needs to show how CAPA works in practice.”

Pitch context

You will see “CAPA” in operating plans, procurement packs, supplier reviews and supply-chain reports when the discussion reaches lean, quality improvement & root cause.

Why it matters: In lean, quality improvement & root cause, the definition can change ownership, capacity, process, cost or safety decisions.

Connected terms

Sources & evidence · 3

Direct term-level sources and supporting source families.