Business Pitch Dictionary by pitch.dog
Business continuity & operational resilience · Core

Crisis communication

Also called: emergency communication

ELI5

Planned communication with employees, customers, authorities and public stakeholders during crisis.

Used in conversation

“Can we separate the likelihood of crisis communication from its potential impact?”

Pitch context

You will see “Crisis communication” in operating plans, procurement packs, supplier reviews and supply-chain reports when the discussion reaches business continuity & operational resilience.

Why it matters: In business continuity & operational resilience, the scope can change what data may be used, who may access it and which controls are required.

Sources & evidence · 4

Direct term-level sources and supporting source families.