Regulatory, ethics & conduct compliance · Core
Customer due diligence
Also called: CDD
ELI5
Identity, ownership and risk checks performed on a customer under relevant rules.
Used in conversation
“Do not describe customer due diligence as agreed until the operative document says so.”
Pitch context
You will see “Customer due diligence” in board papers, contracts, policies, risk registers and compliance reports when the discussion reaches regulatory, ethics & conduct compliance.
Why it matters: In regulatory, ethics & conduct compliance, a loose definition can change rights, obligations, approval, disclosure or enforceability.
Caution
Meaning, enforceability and required process vary by jurisdiction and agreement; this definition is not legal advice.
Connected terms
- Commercial due diligenceThe search label “CDD” can route to both entries.
Sources & evidence · 3
Direct term-level sources and supporting source families.
- OECD — G20/OECD Principles of Corporate Governance 2023Direct source · institutional · checked 2026-08-16
- National Institute of Standards and Technology — Computer Security Resource Center GlossaryDirect source · primary · checked 2026-08-16
- U.S. Securities and Exchange Commission — EDGAR and filing resourcesSupporting source family · primary · checked 2026-08-16