Business Pitch Dictionary by pitch.dog
Retention, engagement & workforce metrics · Core

Engagement score

Also called: employee engagement index

ELI5

A summary measure derived from selected engagement-survey questions.

Used in conversation

“Keep engagement score on the dashboard, but show the definition and reporting period beside it.”

Pitch context

You will see “Engagement score” in organisation plans, workforce reviews, change programmes and people reports when the discussion reaches retention, engagement & workforce metrics.

Why it matters: In retention, engagement & workforce metrics, the scope can change what data may be used, who may access it and which controls are required.

Caution

Employment law and workplace practice vary by jurisdiction and agreement.

Sources & evidence · 3

Direct term-level sources and supporting source families.