Processes, procedures & operating systems · Core

Escalation

Also called: issue escalation, escalate

ELI5

Moving an issue to a higher authority or specialist because defined conditions are met.

Used in conversation

“The process map needs an exception path for escalation.”

Pitch context

You will see “Escalation” in operating plans, procurement packs, supplier reviews and supply-chain reports when the discussion reaches processes, procedures & operating systems.

Why it matters: In processes, procedures & operating systems, the definition can change ownership, capacity, process, cost or safety decisions.

Sources & evidence · 5

Direct term-level sources and supporting source families.