OKRs, KPIs & performance goals · Working

Goal conflict

Also called: conflicting objectives

ELI5

A situation in which pursuing one goal undermines another.

Used in conversation

“Compare goal conflict with the same cohort and period before drawing a conclusion.”

Pitch context

You will see “Goal conflict” in organisation plans, workforce reviews, change programmes and people reports when the discussion reaches okrs, kpis & performance goals.

Why it matters: In okrs, kpis & performance goals, the definition can change who is affected, accountable, protected or entitled to act.

Caution

Employment law and workplace practice vary by jurisdiction and agreement.

Sources & evidence · 3

Direct term-level sources and supporting source families.