Business Pitch Dictionary by pitch.dog
OKRs, KPIs & performance goals · Working

Goodhart's law

Also called: target distortion

ELI5

The idea that a measure can become less useful when it becomes a target.

Used in conversation

“Counsel wants goodhart's law clarified before anyone signs.”

Pitch context

You will see “Goodhart's law” in organisation plans, workforce reviews, change programmes and people reports when the discussion reaches okrs, kpis & performance goals.

Why it matters: In okrs, kpis & performance goals, the definition can change who is affected, accountable, protected or entitled to act.

Caution

Employment law and workplace practice vary by jurisdiction and agreement.

Sources & evidence · 3

Direct term-level sources and supporting source families.