Customers, users & segmentation · Working
Lead user
Also called: advanced user
ELI5
A user facing needs the wider market may have later.
Used in conversation
“Lead-user research shaped the enterprise roadmap.”
Definition
A user whose needs are ahead of the broader market and may reveal future demand.
Here “Lead user” means: A user whose needs are ahead of the broader market and may reveal future demand.
Pitch context
You will see “Lead user” in strategy decks, market analyses, business plans and planning workshops when the discussion reaches customers, users & segmentation.
Why it matters: It helps a reader interpret customers, users & segmentation without confusing the measure, decision, role or evidence being discussed.
Sources & evidence · 5
Supporting source families. This entry is an editorial synthesis rather than a quotation from one canonical glossary.
- Strategyzer — Business Model Canvas resourcesSupporting source family · practitioner · checked 2026-08-16
- Strategyzer — Value Proposition Canvas resourcesSupporting source family · practitioner · checked 2026-08-16
- LEANSTACK — Lean CanvasSupporting source family · practitioner · checked 2026-08-16
- U.S. Department of Justice Antitrust Division — Herfindahl-Hirschman IndexSupporting source family · primary · checked 2026-08-16
- U.S. Census Bureau — Business and economy dataSupporting source family · primary · checked 2026-08-16