Lean, quality improvement & root cause · Working

Overprocessing

Also called: extra processing

ELI5

Work beyond what the customer or requirement needs.

Used in conversation

“The operating model needs to show how overprocessing works in practice.”

Pitch context

You will see “Overprocessing” in operating plans, procurement packs, supplier reviews and supply-chain reports when the discussion reaches lean, quality improvement & root cause.

Why it matters: In lean, quality improvement & root cause, the definition can change ownership, capacity, process, cost or safety decisions.

Sources & evidence · 3

Direct term-level sources and supporting source families.