Messaging, proposition & voice · Core

Product claim

Also called: performance claim

ELI5

A claim about a product's attributes, performance or benefits.

Used in conversation

“Can we make product claim specific enough that another team could use it correctly?”

Pitch context

You will see “Product claim” in brand decks, campaign plans, research reports and performance reviews when the discussion reaches messaging, proposition & voice.

Why it matters: In messaging, proposition & voice, a loose definition can change rights, obligations, approval, disclosure or enforceability.

Caution

Meaning, enforceability and required process vary by jurisdiction and agreement; this definition is not legal advice.

Sources & evidence · 5

Direct term-level sources and supporting source families.