Business Pitch Dictionary by pitch.dog
Quality systems & corrective action · Core

Quality policy

Also called: quality commitment

ELI5

A formal statement of an organisation's quality intentions and direction.

Used in conversation

“Which version of quality policy should the board treat as current?”

Pitch context

You will see “Quality policy” in operating plans, procurement packs, supplier reviews and supply-chain reports when the discussion reaches quality systems & corrective action.

Why it matters: In quality systems & corrective action, a loose definition can change rights, obligations, approval, disclosure or enforceability.

Caution

Meaning, enforceability and required process vary by jurisdiction and agreement; this definition is not legal advice.

Sources & evidence · 3

Direct term-level sources and supporting source families.