Business Pitch Dictionary by pitch.dog
Retention, engagement & workforce metrics · Core

Response rate

Also called: survey participation rate

ELI5

Completed survey responses divided by eligible participants.

Used in conversation

“The number is useful only if everyone calculates response rate the same way.”

Pitch context

You will see “Response rate” in organisation plans, workforce reviews, change programmes and people reports when the discussion reaches retention, engagement & workforce metrics.

Why it matters: In retention, engagement & workforce metrics, the scope can change what data may be used, who may access it and which controls are required.

Caution

Employment law and workplace practice vary by jurisdiction and agreement.

Sources & evidence · 3

Direct term-level sources and supporting source families.