Retention, churn & expansion · Working
Retention curve
Also called: survival curve
ELI5
A chart showing how a cohort remains active or retained over time.
Used in conversation
“The team needs one controlled copy of retention curve, with an owner and date.”
Pitch context
You will see “Retention curve” in go-to-market plans, sales forecasts, account reviews and commercial proposals when the discussion reaches retention, churn & expansion.
Why it matters: It helps a reader interpret retention, churn & expansion without confusing the measure, decision, role or evidence being discussed.
Sources & evidence · 2
Supporting source families. This entry is an editorial synthesis rather than a quotation from one canonical glossary.
- U.S. Small Business Administration — Write your business planSupporting source family · primary · checked 2026-08-16
- IFRS Foundation — IFRS GlossarySupporting source family · primary · checked 2026-08-16