Retention, churn & expansion · Core
Revenue churn
Also called: dollar churn
ELI5
Recurring revenue lost through cancellations or non-renewals.
Used in conversation
“Keep revenue churn on the dashboard, but show the definition and reporting period beside it.”
Pitch context
You will see “Revenue churn” in go-to-market plans, sales forecasts, account reviews and commercial proposals when the discussion reaches retention, churn & expansion.
Why it matters: It helps a reader interpret retention, churn & expansion without confusing the measure, decision, role or evidence being discussed.
Connected terms
- Logo churnLogo churn counts lost customers or accounts; revenue churn measures lost recurring revenue, so a few large losses can move it differently.
Sources & evidence · 2
Supporting source families. This entry is an editorial synthesis rather than a quotation from one canonical glossary.
- U.S. Small Business Administration — Write your business planSupporting source family · primary · checked 2026-08-16
- IFRS Foundation — IFRS GlossarySupporting source family · primary · checked 2026-08-16