OKRs, KPIs & performance goals · Core
Root-cause analysis
Also called: RCA
ELI5
Investigation of underlying causes of a performance gap.
Used in conversation
“Keep root-cause analysis on the dashboard, but show the definition and reporting period beside it.”
Pitch context
You will see “Root-cause analysis” in organisation plans, workforce reviews, change programmes and people reports when the discussion reaches okrs, kpis & performance goals.
Why it matters: In okrs, kpis & performance goals, the definition can change who is affected, accountable, protected or entitled to act.
Caution
Employment law and workplace practice vary by jurisdiction and agreement.
Sources & evidence · 5
Direct term-level sources and supporting source families.
- U.S. Bureau of Labor Statistics — Productivity programmeDirect source · primary · checked 2026-08-16
- OECD — G20/OECD Principles of Corporate Governance 2023Direct source · institutional · checked 2026-08-16
- U.S. Acquisition.gov — Federal Acquisition Regulation Part 15 — Contracting by NegotiationSupporting source family · primary · checked 2026-08-16
- UK Government — Groceries Supply Code of PracticeSupporting source family · primary · checked 2026-08-16
- U.S. Bureau of Labor Statistics — BLS GlossarySupporting source family · primary · checked 2026-08-16