Business Pitch Dictionary by pitch.dog
Social impact, rights & just transition · Core

Social licence to operate

Also called: SLO

ELI5

Informal acceptance and trust granted by communities and stakeholders.

Used in conversation

“The number is useful only if everyone calculates social licence to operate the same way.”

Pitch context

You will see “Social licence to operate” in sustainability reports, impact decks, climate plans and assurance materials when the discussion reaches social impact, rights & just transition.

Why it matters: In social impact, rights & just transition, a loose definition can change rights, obligations, approval, disclosure or enforceability.

Caution

Meaning, enforceability and required process vary by jurisdiction and agreement; this definition is not legal advice.

Connected terms

  • Service-level agreementAn SLA is a service commitment between parties, often contractual; an SLO is an internal or technical target used to operate toward that commitment.
  • Service-level objectiveThe search label “SLO” can route to both entries.
Sources & evidence · 5

Direct term-level sources and supporting source families.