Onboarding, adoption & customer success · Core
Time to value
Also called: TTV
ELI5
Time from a defined start until the customer reaches a meaningful outcome.
Used in conversation
“Who owns the recovery plan if time to value moves in the wrong direction?”
Pitch context
You will see “Time to value” in go-to-market plans, sales forecasts, account reviews and commercial proposals when the discussion reaches onboarding, adoption & customer success.
Why it matters: It helps a reader interpret onboarding, adoption & customer success without confusing the measure, decision, role or evidence being discussed.
Sources & evidence · 2
Supporting source families. This entry is an editorial synthesis rather than a quotation from one canonical glossary.
- U.S. Small Business Administration — Write your business planSupporting source family · primary · checked 2026-08-16
- IFRS Foundation — IFRS GlossarySupporting source family · primary · checked 2026-08-16