Business Pitch Dictionary by pitch.dog
Quality systems & corrective action · Core

Warranty claim

Also called: warranty case

ELI5

A customer's request for remedy under warranty terms.

Used in conversation

“Can we state who receives the right created by warranty claim, and when it applies?”

Pitch context

You will see “Warranty claim” in operating plans, procurement packs, supplier reviews and supply-chain reports when the discussion reaches quality systems & corrective action.

Why it matters: In quality systems & corrective action, a loose definition can change rights, obligations, approval, disclosure or enforceability.

Caution

Meaning, enforceability and required process vary by jurisdiction and agreement; this definition is not legal advice.

Sources & evidence · 3

Direct term-level sources and supporting source families.