Business continuity & operational resilience · Core

Incident management

Also called: incident response

ELI5

Coordinated handling of an event to limit harm and restore normal service.

Used in conversation

“Can we separate the likelihood of incident management from its potential impact?”

Pitch context

You will see “Incident management” in operating plans, procurement packs, supplier reviews and supply-chain reports when the discussion reaches business continuity & operational resilience.

Why it matters: In business continuity & operational resilience, the scope can change what data may be used, who may access it and which controls are required.

Connected terms

Sources & evidence · 4

Direct term-level sources and supporting source families.