Enterprise risk & controls · Core
Incident
Also called: service incident, operational incident
ELI5
An event that disrupts operations, security or compliance.
Used in conversation
“Keep incident on the dashboard, but show the definition and reporting period beside it.”
Pitch context
You will see “Incident” in board papers, contracts, policies, risk registers and compliance reports when the discussion reaches enterprise risk & controls.
Why it matters: In enterprise risk & controls, a loose definition can change rights, obligations, approval, disclosure or enforceability.
Caution
Meaning, enforceability and required process vary by jurisdiction and agreement; this definition is not legal advice.
Sources & evidence · 4
Direct term-level sources and supporting source families.
- National Institute of Standards and Technology — Computer Security Resource Center GlossaryDirect source · primary · checked 2026-08-16
- OECD — G20/OECD Principles of Corporate Governance 2023Direct source · institutional · checked 2026-08-16
- Scrum Guides — The Scrum Guide — official current versionSupporting source family · primary · checked 2026-08-16
- U.S. Securities and Exchange Commission — EDGAR and filing resourcesSupporting source family · primary · checked 2026-08-16