Retention, churn & expansion · Core
Lifetime value to acquisition cost
Also called: LTV:CAC
ELI5
Customer lifetime value divided by customer acquisition cost under compatible assumptions.
Used in conversation
“Compare lifetime value to acquisition cost with the same cohort and period before drawing a conclusion.”
Pitch context
You will see “Lifetime value to acquisition cost” in go-to-market plans, sales forecasts, account reviews and commercial proposals when the discussion reaches retention, churn & expansion.
Why it matters: It helps a reader interpret retention, churn & expansion without confusing the measure, decision, role or evidence being discussed.
Connected terms
- LTV to CAC ratioThe search label “LTV:CAC” can route to both entries.
Sources & evidence · 2
Supporting source families. This entry is an editorial synthesis rather than a quotation from one canonical glossary.
- U.S. Small Business Administration — Write your business planSupporting source family · primary · checked 2026-08-16
- IFRS Foundation — IFRS GlossarySupporting source family · primary · checked 2026-08-16