Business Pitch Dictionary by pitch.dog
Requirements, stories & service design · Core

User flow

Also called: task flow

ELI5

A map of the user's steps through the product.

Used in conversation

“The user flow has two unnecessary approval loops.”

Definition

A representation of the steps a user takes to complete a task or reach an outcome.

Here “User flow” means: A representation of the steps a user takes to complete a task or reach an outcome.

Pitch context

You will see “User flow” in product strategy decks, roadmaps, experiments and architecture reviews when the discussion reaches requirements, stories & service design.

Why it matters: It helps a reader interpret requirements, stories & service design without confusing the measure, decision, role or evidence being discussed.

Sources & evidence · 2

Supporting source families. This entry is an editorial synthesis rather than a quotation from one canonical glossary.